About This Event
Theme: Governing Customer Experience: The Board’s Role in Building Customer-Centric Organizations.
A focused governance discussion examining how boards shape customer-centric culture, service excellence, reputation, and organizational performance.
A focused governance discussion examining how boards shape customer-centric culture, service excellence, reputation, and organizational performance.
- 1 CPD points
- Time: 2:30am – 3:30pm
- Venue: Zoom Conference
Event Schedule
Detailed schedule information will be available soon.